Features

Barking up the right tree

Prior to COVID-19 completely changing the way we, as consumers behave, the pet industry was leading in terms of innovation,…

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How to stop cash flow being a big issue for small businesses

Cash flow is something that we see day in, day out as an issue for small businesses and sole traders.…

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Coronavirus diaries: London Vet Specialists

It’s safe to say we did not expect Covid-19 to have quite the effect it did. We were all under…

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Supply, demand and meeting customer expectations

Demand for pets over the past few months has soared. Wood Green, The Animals Charity’s dog rehoming enquiries increased by…

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Giving customers added value has never been so important

When was the last time you thought about why your customers choose you over other services? They might come to…

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Building loyalty with pet owners, manufacturers must take the lead

A lack of knowledge of the end customer is a challenge for any industry where a manufacturer is selling via…

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Coronavirus diaries: Wear Referrals

As with everyone else, we went from being aware that a very concerning situation was developing across the world, to…

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How to avoid needing to see vet for your pet during the lockdown

As the UK continues to battle with the Covid-19 pandemic, is particularly important to avoid pets needing to see a…

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How is Covid-19 changing the way pet care retailers sell?

The pet industry is facing an unprecedented challenge as retailers look for ways to meet demand for essential items during…

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Coming together in the face of a pandemic

We are living in an unprecedented, unpredictable and challenging time. In the weeks since my last column, there has been…

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