Bella and Duke appoints director of customer success
Both appointments come after the company had a record breaking 2023 delivering over 15 million of its meals across the UK
Bella and Duke has announced the appointment of Lisa Maxwell as its new director of customer success.
Maxwell joins Bella and Duke with a wealth of experience overseeing customer success, previously head of customer hub with Vets Now for 12 years.
This appointment follows the appointment of CEO James Sturrock joining as CEO earlier in the year.
Both appointments come after the company had a record breaking 2023 delivering over 15 million of its meals across the UK.
Maxwell said: “I am delighted to be joining the Bella and Duke team, their commitment to caring for both pets and their owners throughout all stages of their journey stood out to me. I know first-hand how much it means to see my own pets live healthy and happy lives and I’m excited to be joining as the new director of Customer Success to help our customers give their pets a life well loved.”
Sturrock added: “We’re excited to welcome Lisa to our team, our customers are extremely important to us and allow us to embark on our journey to do right by our pets. As a predominantly direct-to-consumer business, Lisa brings invaluable experience and will play an integral role in developing relationships with our loyal customer base, allowing us to continue to give our pets the happy, healthy, and long lives they deserve.”
